Rush by KIRA | Hassle-Free Return & Fit Guarantee
At Rush by KIRA, every piece is made with intention, premium fabrics, and crafted details.
If anything isn’t right from our side, we fix it immediately.
Fit Guarantee (Store Credit) — Worldwide
If the size or fit doesn’t meet your expectations, we offer an easy store-credit exchange.
- Item must be unworn, unwashed, and in original condition.
- Just email us within 7 days of delivery.
- Store credit is issued once the item is received back.
- Store credit never expires.
Defective or Damaged Item? We’ll Make It Right.
If you receive an item with a craftsmanship issue (printing issue, stitching flaw, manufacturing defect):
- Email us at support@rushbykira.com or message us on WhatsApp.
- Send your order number + photos/video showing the defect.
- Our team will verify within 24–48 hours and advise next steps.
You can choose between:
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Free replacement of the same product (if in stock), or
-
Full store credit for the item value.
We do not offer refunds back to original payment methods.
Handcrafted Items (Important Note)
Some products — like our Samurai Pants and limited hand-stitch/hand-paint pieces — are artisan-crafted. Small variations in print or texture are intentional and part of the design, not defects.
Non-Returnable Cases
To keep our process fair and transparent, we cannot accept returns for:
- Items that are worn, washed, or damaged after delivery.
- Orders where the customer selected the wrong address.
- Clearance / final-sale items.
- Normal wear and tear.
This policy applies to all purchases made through our website and is effective worldwide.
Need Help?
Email: support@rushbykira.com
WhatsApp: +91 96252 77371
Our team answers within 24 hours.
